LINE OPENCHAT

Job Title: Customer Support Executive Location: Bangkok & Chiang Mai, Thailand We are seeking a customer-focused professional to handle inquiries and provide excellent support across multiple channels. Responsibilities: Respond to customer queries via phone, email, and chat; resolve issues promptly; provide accurate information on products/services; escalate complex cases; maintain records of interactions; and ensure high customer satisfaction. Requirements: Bachelor’s degree or relevant experience; strong English communication skills (Thai is a plus); problem-solving ability; basic computer knowledge (CRM/MS Office); and willingness to work flexible shifts. Preferred: Experience in customer service, multilingual skills, and familiarity with support tools.